Verwood Hotel & Serviced Residence Surabaya stands as an accommodation choice that blends the comfort of long-term living with four-star hotel service standards. Strategically located in the Sukomanunggal area, the property has welcomed the trust of over 5,700 guests, achieving a satisfaction rating of 4.4 out of 5. The atmosphere tends to be calm and functional, making it a relevant destination for business travelers, families, and tourists seeking more space compared to conventional hotel room standards. Committed to continuously improving service quality, the hotel steadily adapts to the modern lodging needs of Indonesia’s second-largest city.
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Why Visit This Property
The primary advantage of Verwood Hotel & Serviced Residence lies in its concept, which merges hotel features with residential-style service. Guests will enjoy more spacious rooms, flexible layouts, and amenities designed to support long-term comfort. Its location on Jl. Raya Kupang Indah provides easy access to various business hubs, industrial areas, and tourist destinations throughout Surabaya. Additionally, the presence of a swimming pool and relaxation areas makes this property ideal for travelers seeking a balance between productivity and leisure. With a rating of 4.4 based on 5,798 reviews, the hotel’s reputation has been consistently validated within Surabaya’s hospitality market.
Experiences to Enjoy
Each room is designed to prioritize comfort, featuring spacious dimensions, effective air conditioning, and standard amenities such as bathrooms with bathtubs. Guests can enjoy a relaxing morning with a varied buffet breakfast selection, offering both local and international flavors. The swimming pool is a major attraction, particularly for families or guests looking for light exercise before daily activities. As a serviced residence, the property also provides periodic cleaning services and practical room arrangements. The stay here emphasizes functionality, ample space to move around, and generally responsive and courteous staff service.
Dining
Verwood Hotel & Serviced Residence offers a comprehensive morning meal option through its buffet breakfast service. The available menu includes a wide range of hot dishes, light snacks, fresh beverages, and signature Indonesian meals tailored to the majority of guests. Guests can enjoy a comfortable dining atmosphere in the hotel’s restaurant area, designed to deliver a stress-free culinary experience before continuing their journey. Although the property’s primary focus is not on premium dining, the quality and variety of its offerings are consistently maintained to meet the satisfaction standards of both short-term and long-stay guests.
Rates and Pricing
Accommodation rates at Verwood Hotel & Serviced Residence vary depending on the room type, length of stay, and season. As a property offering both hotel and serviced residence concepts, the prevailing rates generally align with the upper-mid-range accommodation category. It is recommended to check room availability and current offers through the official website or contact the hotel directly to obtain the most accurate cost estimate tailored to your travel requirements.
Operating Hours
Reception staff and essential hotel services are available throughout the day to accommodate check-in, check-out, and other guest requests. Registration typically begins at 2:00 PM WIB, while check-out can be processed from 12:00 PM WIB. Supporting facilities such as the swimming pool and breakfast area operate on their own schedules, which may change without prior notice. Guests are advised to confirm operating hours directly at the front desk upon arrival or via the hotel’s phone line for more precise scheduling.
Getting There
Verwood Hotel & Serviced Residence Surabaya is accessible via various modes of transportation, including private vehicles and ride-hailing services. The property’s full address is Jl. Raya Kupang Indah No. 37, Putat Gede, Sukomanunggal District, Surabaya, East Java 60189. Guests arriving by car will find an outdoor parking area located outside the main building. Please note that parking capacity is limited and may become congested during peak hours, so arriving early or arranging alternative vehicle storage is advisable if traveling with a private car. The road leading to the main entrance is sufficiently wide, and traffic signage along with security facilities at the entry area are in place to ensure smooth guest flow.
Practical Tips for Visitors
To ensure an optimal stay, several factors warrant attention. First, request a non-smoking room during reservation, as certain room categories are designated as smoking areas. Second, conduct a quick inspection of the room upon check-in, verifying the cleanliness of furniture surfaces, lighting quality, and the functionality of bathroom fixtures. Third, if traveling with a private vehicle, aim to arrive before 5:00 PM WIB to facilitate parking, as the outdoor lot may fill up in the late afternoon. Finally, do not hesitate to communicate with staff regarding ongoing maintenance or renovation schedules, allowing you to select a quieter and more comfortable room during your stay.
Guest Reviews
"An overall impressive stay. Our two-night visit was truly excellent. However, it is a pity that during our visit, the parking was still outdoor, extremely limited, with cars parked on the access road to the hotel entrance. It felt cramped and disorganized."
"The facilities at Verwood Hotel are highly impressive and great for families. There is a swimming pool, the staff are friendly and attentive, the room service is good, and the breakfast offers many varied options. Overall, it truly feels like a second home."
"We were not informed that all superior rooms are smoking areas, so PLEASE notify us next time.. The shower area is too narrow, but everything else is OK.."
"Actually it’s fine, the AC is cold and the room is spacious, but a few things need improvement. For example: the room lighting is insufficient, the room and hallway carpets are very dusty, and the wardrobe has a thick layer of dust. The sheets and pillows are all yellowed.. it’s damp, and the windows and curtains are truly dirty.. It’s a pity, it feels like a room that hasn’t been used for a long time."
"An older hotel that is somewhat poorly maintained, especially the bathroom. There is a bathtub, an outdated model from 30 years ago. The bed is fine. It’s fairly clean, and the room is reasonably spacious. However, it really shouldn’t deserve a four-star rating."
Verwood Hotel & Serviced Residence Surabaya remains a relevant choice for those prioritizing spacious rooms, functional amenities, and a strategic location in the Sukomanunggal area. With a rating of 4.4 from 5,798 reviews, the property has consistently demonstrated its ability to serve diverse types of travelers. Regular improvements and service adjustments are continuously implemented to ensure comfort standards are maintained. With proper planning and effective communication with the hotel management, you can enjoy comfortable, efficient, and expectation-matching accommodation during your stay in Surabaya.
