Tunjungan Hotel Surabaya has long stood as a hospitality landmark in the City of Heroes. Situated in the heart of the Tunjungan district, the property offers a distinctive blend of modern comfort and seamless access to major shopping and business hubs. Boasting a 4.2 rating from nearly 5,000 reviews, the hotel demonstrates that strategic location and spacious accommodations remain top priorities for visitors to Surabaya. Guests are greeted by a stately building and an interior layout meticulously designed to maximize both comfort and travel efficiency.
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Why Visit This Destination
The hotel’s primary advantage lies in its highly favorable geographic position. Guests can easily walk to Tunjungan Plaza, Surabaya’s largest shopping mall, enabling seamless shopping, leisure, and entertainment without the need for transportation. Furthermore, the property is in close proximity to the train station and bus terminal, making it an ideal choice for business travelers and tourists who prioritize time efficiency. Despite its age, the hotel maintains high standards of spacious accommodations and fully equipped swimming facilities designed for relaxation.
Guest Experience
During your stay, you will encounter exceptionally spacious rooms featuring thick carpeting that imparts a warm and tranquil atmosphere. In-room amenities include a large vanity desk, ample wardrobe space, a mini-fridge, and a bathroom equipped with a bathtub for relaxation. The swimming pool is a notable highlight, featuring clearly designated zones with depth markings of 60 cm for children, 1.45 meters for teenagers, and 1.7 meters for adults. While the sauna and jacuzzi are currently undergoing maintenance, the fitness area and pool zone remain fully operational. The door security system utilizes key cards that must be re-tapped at the front desk upon re-entry; familiarizing yourself with this procedure will prevent any inconvenience when heading to the pool or retrieving items from your room.
Dining
The hotel offers a diverse culinary selection with a varied menu. Guests can enjoy everything from breakfast to dinner, characterized by consistent flavors and satisfying portions. In-room dining is available with prompt service, though some guests note that the food variations fall into a standard yet enjoyable category suitable for daily needs. The quality of the cuisine is consistently supported by courteous and professional staff across all dining areas.
Pricing and Admission
As a hospitality establishment, Tunjungan Hotel does not charge an admission fee. Room rates vary depending on the season, arrival date, and selected unit type. Competitive accommodation packages are available, featuring spacious room amenities, pool access, and a strategic location directly connected to a major shopping center.
Operating Hours
As a star-rated hotel operating around the clock, Tunjungan Hotel follows standard check-in and check-out procedures alongside a reception desk that is staffed throughout the day. Guests may utilize the hotel’s primary facilities, including the swimming pool and restaurants, in accordance with the official schedules set by management. For any potential changes to operating hours, it is recommended to contact the official hotel number or visit their website prior to arrival.
Getting There
The hotel is located at Jl. Jenderal Basuki Rachmat No. 102-104, Kedungdoro, Tegalsari, Surabaya. Reaching the property from Juanda International Airport is straightforward via private vehicle or ride-hailing services, with an estimated travel time of approximately one hour. For travelers arriving by rail, Surabaya Kota Station is conveniently nearby and easily accessible by a short ride. The bus terminal is also in close proximity to the area. The hotel offers extensive complimentary parking, eliminating any concerns regarding additional fees for private vehicles or group transportation.
Practical Tips for Visitors
To ensure an optimal stay, please note a few practical considerations. First, bring a power strip or travel adapter, as the number of outlets in the room may be limited for modern electronic devices. Second, when using hot water, allow the tap to run briefly to ensure clear water, particularly if the cooling system is undergoing a cleaning cycle. Third, take advantage of the mall connectivity to avoid midday heat while moving between locations. Finally, verify the mini-fridge usage policy and the front desk key card re-tapping procedure to prevent technical inconveniences during your visit.
Guest Reviews
"The room is truly spacious. There is a large vanity desk with a mirror. The wardrobe is also wide. The bathroom features a bathtub."
"The hotel is flanked by a very busy mall, with easy access to both the station and terminal. Service is excellent, rooms are spacious, and the pool is beautiful and expansive. Parking is complimentary. Everything is just comfortable...."
"It is an older hotel, but the rooms are reasonably clean. The undeniable winning factor is definitely the location, location, and location. Surrounded by Tunjungan Plaza, it is extremely close to the mall."
"The hotel is comfortable, the food is delicious, and the staff are very friendly. Rooms are fully equipped and comfortable. Absolutely flawless and perfect in every way!!!"
"Location: absolutely prime since you can simply step over to Tunjungan Plaza. Service: reception is good, room service is good, restaurant is good. Room: three stars because from morning to evening, no sunlight enters."
Tunjungan Hotel Surabaya remains a highly recommendable accommodation option for travelers who prioritize strategic location, spacious rooms, and convenient access to the city center. With a 4.2 rating from thousands of guests and comprehensive supporting facilities, the hotel has successfully maintained its relevance amid intense hospitality competition. Plan your visit strategically, take full advantage of the direct connection to Tunjungan Plaza, and experience the enduring comfort of this historic property in Surabaya.
