Lombok Garden Hotel is a long-established hospitality property in Mataram City. Located at Jalan Bung Karno No. 7, Cakranegara District, the hotel has been a consistent accommodation choice for travelers seeking easy access to the city center. With a rating of 4.3 from over five thousand reviews, the property offers a combination of a strategic location and reliable basic facilities. Guests will encounter a building with classic character that retains its original design, evoking a distinct sense of nostalgia for every visitor stepping through the lobby.
📸 Galeria de fotos
Why Visit This Property
Choosing Lombok Garden Hotel provides the primary advantage of a highly strategic location in the Cakranegara area. This position allows you to quickly reach various dining spots, shopping centers, and government offices in Mataram. Beyond its accessibility, the hotel stands out for its spacious swimming pool area surrounded by lush, shaded trees. For guests who prioritize comfortable, casual swimming without direct sun exposure, this feature adds significant value. The pronounced vintage atmosphere throughout the hotel grounds also serves as a distinguishing characteristic that sets this property apart from many newer accommodations in the vicinity.
Experiences to Look Forward To
During your stay, you can enjoy a variety of room types designed to ensure adequate rest. Guests frequently opt for the Deluxe Pool Access room, which offers direct and convenient access to the pool area. Supporting amenities such as internal telephones and front desk services are available to assist you throughout your stay. The hotel’s quiet and shaded atmosphere creates an ideal environment for those seeking respite from the city’s hustle. The swimming pool serves as the main activity hub, where you and your family can relax or play in the water within a spacious setting enhanced by comfortable natural shade.
Dining
The hotel provides morning breakfast service for overnight guests. The menu generally features standard hotel offerings with quite simple variations. You will find basic food options ready to enjoy each morning to kickstart your travel activities. However, satisfaction with the flavor and menu completeness varies depending on each guest’s personal preferences.
Getting There
To reach Lombok Garden Hotel, travel to Jalan Bung Karno No. 7, Cilinaya, Cakranegara District, Mataram City, West Nusa Tenggara 83232. The road access to this location is sufficiently wide and easily reachable by both four-wheeled and two-wheeled vehicles. Parking areas are available around the property, eliminating any difficulty in finding a place to park. The location is also adjacent to an Alfamart convenience store, making it convenient to purchase additional supplies if needed during your trip.
Practical Tips for Visitors
Before making a reservation, thoroughly inspect your room immediately upon check-in, including verifying cleanliness, air conditioning functionality, and the condition of other amenities. Clear communication with the front desk regarding special requests, such as early check-in, is highly recommended to prevent misunderstandings. Guests are also advised to bring personal toiletries and extra snacks if they have specific preferences, as the breakfast menu variations may not fully align with expectations. Finally, always test the power card switch and in-room telephone extension numbers to facilitate smooth coordination with hotel staff.
Guest Reviews
"I attempted to check in at 10:15 AM but was told it would incur an early check-in charge, despite deliberately selecting the early check-in option. They merely cited that the room was not yet ready. The call center provided no practical solution. They should have verified the customer’s request beforehand to accommodate it accordingly. I will not be staying here again."
"I stayed in the Deluxe Pool Access room for five nights and found the room urgently needed renovation due to its worn appearance. The TV quality was unclear, and the front desk phone was unresponsive, only being answered after multiple presses. The breakfast menu was extremely basic with unappetizing flavors, and the coffee machine was not functioning optimally."
"The vintage atmosphere is strongly felt from the moment you arrive in the lobby, which has dim lighting. Regarding the room, the air conditioning was a drawback; it was not sufficiently cool, whether due to an old unit or inadequate capacity. The breakfast menu was highly limited with unappealing flavors, omitting even sambal or dessert. However, the large swimming pool shaded by trees is highly suitable for relaxing dips with both children and adults."
"Service from the front desk during check-in was extremely poor, and the staff tended to be unfriendly. The room appeared very dusty, with cobwebs in various corners and distressing bloodstains on the pillowcase. The hotel experienced a complete power outage from 11 PM until 3 AM without any handling or clear information provided to guests who were resting."
"The strategic location in the heart of Mataram city and the decent room quality are the primary positives. The hotel offers a comfortable swimming pool facility. However, you should be cautious with the power card, as it sometimes requires multiple attempts to activate. An Alfamart is located next to the hotel, making it convenient to purchase daily necessities."
Lombok Garden Hotel remains a worthwhile option to consider for those seeking affordable accommodation in the heart of Mataram City. Its extensive swimming pool and proximity to various urban facilities constitute its main selling points. While you may need to adjust your expectations regarding facility conditions and service levels, a clear understanding prior to booking will ensure a smooth trip. With thorough planning and effective communication with the hotel management, a stay at this property can yield a satisfactory experience.
