MORAZEN Surabaya stands as a modern accommodation option that seamlessly blends class-leading comfort with a strategic location in the heart of the City of Heroes. Situated in the Embong Kaliasin district, the hotel has earned a 4.7 out of 5 rating based on nearly 8,000 reviews. Its presence offers a functional stay experience meticulously designed to maximize guest comfort. Featuring contemporary interior design, MORAZEN provides an ideal setting for both leisure holidays and professional engagements.
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Why Visit This Property
The primary advantage lies in its highly strategic location. Guests can easily access a variety of tourist destinations and shopping centers on foot, including the Submarine Museum and Plaza Surabaya. Beyond its prime address, the hotel is renowned for its consistently high standards of cleanliness and service. Every corner of the facility is designed to promote tranquility, allowing you to focus on your travel objectives without interruption. This unwavering commitment to service quality establishes the property as a reliable lodging choice.
Guest Experience
Travelers will discover a comprehensive range of facilities designed to support both rest and daily activities. The generously sized rooms feature modern layouts, plush bedding, and high-quality amenities with soothing fragrances. For fitness enthusiasts, a fully equipped gym and swimming pool are available. Those seeking relaxation will find the jacuzzi and spa services to be excellent options. The presence of a clean prayer room (musholla) on the sixth floor demonstrates the hotel’s attentiveness to guests’ spiritual needs. Additionally, well-ventilated meeting rooms with reliable air conditioning systems make this venue a preferred choice for corporate events.
Dining
The culinary experience at MORAZEN Surabaya requires no second thought. Guests can enjoy breakfast at Palatier, which offers a diverse menu with consistently excellent flavors. For coffee enthusiasts, Hermier Coffee delivers satisfying selections within the hotel’s expansive and comfortable lobby setting. The variety of dishes and high service standards ensure that every meal becomes an integral component of your overall stay comfort.
Getting There
MORAZEN Surabaya is located at Jl. Kayoon No.4-10, Embong Kaliasin, Genteng District, Surabaya, East Java 60271. This location is highly accessible via private vehicles or ride-hailing applications. Drivers can follow clear navigation directions directly to the address. On-site parking is available within the hotel premises for guest convenience. Pedestrian access to key points around the Embong Kaliasin area is seamless, allowing you to explore the surroundings without relying on additional transportation.
Practical Tips for Visitors
To ensure an optimal stay experience, advance reservations are recommended, particularly during peak holiday seasons. Guests may request an upper-floor room for a quieter atmosphere. Utilizing the jacuzzi and swimming pool during morning or evening hours provides effective relaxation. A few guests have noted minor door repairs, so please provide direct feedback to reception staff if necessary. For booking coordination, customer service can be reached at (031) 99246888.
Guest Reviews
"The hotel has a modern vibe and a strategic location, making it easy to get anywhere when vacationing in Surabaya. The service is unquestionable—staff are friendly, and rooms are comfortable and clean. Facilities are complete, including a spa, gym, jacuzzi, and swimming pool. Oh, and the breakfast menu at Palatier is also delicious, with a wide variety of options."
"Cleanliness and service are excellent, from reception to housekeeping. The coffee at Hermier Coffee is great, and the lobby is spacious and comfortable for waiting. A minor renovation is needed, particularly around the doors; some wood is peeling at the bottom corners, and the door closes quite loudly and disturbingly. Adding a seal or double-lock chain would be beneficial."
"A staycation here is extremely comfortable. The rooms are clean and spacious, the food is delicious and varied, and the facilities are great, including a jacuzzi. The staff are kind and friendly—thank you, Miss Bella & Miss Gita. I will definitely return with my family!"
"The location is highly strategic; you can simply walk to the Submarine Museum or Plaza Surabaya. I visited for a corporate event, and the meeting room air conditioning was excellent. The food and service were both good. The prayer room on the 6th floor is clean. There are plenty of soft, plush pillows, and the soap has a pleasant fragrance."
"All the food is absolutely delicious, no debate. The rooms are incredibly comfortable... I have stayed here several times for staycations and always feel at home. The service is excellent, especially from Miss Gita and Miss Bella... Thank you, and keep up the great work!"
With its combination of a strategic location, comprehensive facilities, and high service commitment, MORAZEN Surabaya establishes itself as your priority accommodation. The 4.7 rating from 7,939 reviews reflects a consistently maintained standard of quality. Whether planning a business trip or a family vacation, this hotel should be your top choice. Visit their official website or contact customer service to arrange a comfortable journey in Surabaya.
