Kaza Mall stands as a strategically located shopping destination in the Simokerto district of Surabaya. Nestled within a dense residential and business environment, this shopping center offers a convenient alternative for both locals and tourists seeking retail and entertainment facilities without the need to travel far into the city center. Boasting a 4.3 rating from over 12,000 reviews, Kaza Mall has proven itself to be a consistent provider of high-quality service and a satisfying experience for its visitors.
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Why Visit This Destination
The standout feature of Kaza Mall lies in its strategic positioning and a concept tailored to visitor needs—striking a balance between functionality and approachability without an overly grandiose feel. Generally categorized as a second-tier shopping center, it offers an ideal equilibrium between accessibility, tenant diversity, and a comfortably uncrowded atmosphere. Many visitors consider this location particularly well-suited for those seeking entertainment alternatives near hotel and office districts. Furthermore, continuous management improvements have expanded the number of operating tenants, ensuring a progressively comprehensive shopping experience with every visit.
Experiences to Enjoy
Within Kaza Mall, visitors will find a wide array of activities tailored to diverse interests and needs. The commercial floors house well-known retailers such as Matahari, Guardian, Bata, and Sport Station, catering to apparel and daily necessities. Fitness enthusiasts can utilize the ReFIT facility for workouts, while families with children can keep their kids entertained in the dedicated Kids Zone. For those seeking recreational challenges, arcade games, bowling, and billiards are available as engaging leisure options. The mall also supports modern payment methods, accepting debit and credit cards, as well as mobile payments via NFC, ensuring swift and efficient transactions.
Dining & Culinary Options
A primary attraction of Kaza Mall is its culinary precinct on the third floor. Here, visitors can explore a variety of dining options at affordable price points, ranging from around Rp10,000 to mid-range pricing. Popular tenants include Depot Pecel Ngawi Mama Tami, MIXUE, CFC, Penyetan Cok, and Bebek Sinjay. While some visitors have noted minor variations in quality and pricing across certain outlets, the food court as a whole provides a sufficient diversity of flavors to be enjoyed with family or friends. It is advisable to visit during lunch or afternoon hours to experience the lively food court atmosphere, though visitors should be prepared for occasional seating shortages during peak times.
Admission & Parking Fees
Entry to Kaza Mall is entirely free, as the shopping center operates on a no-admission-fee policy for all visitors. However, patrons arriving by private vehicle will find professionally managed paid parking facilities available. Parking fees are structured according to vehicle type and duration of stay, aligning with standard commercial practices in Surabaya. With its flexible payment options and complimentary entry, Kaza Mall presents a highly economical choice for casual strolls or leisurely outings with loved ones.
Operating Hours
Kaza Mall is open daily without exception, maintaining consistent operating hours from 10:00 to 22:00 WIB. This uniform schedule simplifies visit planning for both weekdays and weekends. With extended hours, the mall is fully equipped to accommodate shopping, dining, and entertainment activities throughout the day. Visitors are advised to verify the status of specific tenants on-site or through official channels, as some outlets may operate on slightly adjusted internal schedules.
Getting There
Kaza Mall is located at Jl. Kapas Krampung No. 45, Tambakrejo, Simokerto District, Surabaya, East Java 60142. Access to the location is straightforward, as the mall is situated in an area well-connected to Surabaya’s main road network. Visitors can reach the destination via public transportation, private vehicles, or ride-hailing services. For guest convenience, a spacious paid parking area is available on-site. The facility is also designed with adequate accessibility features for pedestrians and wheelchair users. Its strategic location allows visitors to easily explore nearby Simokerto attractions or adjacent hotel districts after completing their shopping activities.
Practical Tips for Visitors
To ensure an optimal visit to Kaza Mall, consider the following practical recommendations. First, visit on weekdays if you prefer a quieter, less crowded atmosphere. Second, be aware that lighting and air conditioning conditions may vary in certain areas, particularly the food court, as some guests have noted that illumination can be dim and cooling could be improved. Third, if planning to dine at the culinary precinct, arrive early or prepare for a short wait for seating, as the affordable pricing frequently draws full crowds. Finally, take advantage of the on-site services offered by various tenants to ensure all your needs are met to your satisfaction.
Visitor Reviews
"It’s a solid second-tier mall. Modern supermarkets might belong to a third tier. This is genuinely a tier-2 mall—not on the level of GM/TP, which are tier-1, but it’s quite good. My advice: avoid weekends. Weekday visits are pleasantly uncrowded. There are affordable food options on the third floor, like Depot Pecel Ngawi Mama Tami, with dishes starting at 10,000 rupiah."
"I visited on a weekday around 3 PM and it was moderately busy. However, a few tenants were closed, and there are limited major F&B brands. Still, quite a few are open now. Three years ago, before the pandemic, it was extremely quiet; this time around, it’s fairly lively. I believe that if management continues to improve, it will become as bustling as Royal Plaza and BG Junction. Regarding lighting, I found it somewhat dim, especially in the Food Court. The restrooms are clean but have a slight odor that could be improved. The air conditioning also feels a bit weak."
"It’s not particularly crowded here, which is great for those who prefer a quieter environment. The atmosphere is calm and relaxing."
"I bought Bebek Sinjay at Kaza Mall Krampung yesterday, but why has the price kept rising while the quality drops? The duck pieces are getting smaller, the taste is just salty, and the sambal isn’t spicy at all. The rice is also very hard... Among the affordable menus available, Sinjay is the most expensive, yet the quality is highly disappointing. I’m very disappointed, especially since I used to be a regular customer. I think I’ll skip it now... the price is high, and the quality doesn’t match..."
"It’s a mall near hotels, offering a wide variety of retail and dining options, but the seating is always full because the mall is consistently busy. If you plan to dine on-site, you’ll need to wait for someone to finish or leave their seat."
Kaza Mall remains a highly relevant choice for those seeking a practical, affordable, and comfortable shopping center in Surabaya. With a 4.3 rating from over 12,000 reviews, it has demonstrated consistent reliability in meeting daily shopping, dining, and entertainment needs. While certain areas may still benefit from minor improvements, responsive management and a steady influx of new tenants indicate a promising positive trajectory. Whether you are planning a trip to Surabaya or simply looking for a relaxed venue away from home, Kaza Mall deserves a spot on your priority itinerary. Approach your visit with realistic expectations, enjoy the tranquil weekday atmosphere, and take full advantage of the diverse amenities available for a thoroughly satisfying culinary and retail experience.
